How to Become a Mystery Client (or Mystery Shopper)
Being a Mystery Client (or Mystery Shopper Remote Work) means shopping, trying restaurants and staying in hotels without spending a euro and getting paid for it.
How is that possible?
Simple, a mystery shopper is a customer in disguise, trained and sent specifically by the company to verify that it meets the quality standards it has set.
By downloading the Mystery Client app, you can train yourself as a Mystery Shopper Work from Home and start working immediately, choosing times and methods that best suit you.
There are no costs or commitments, and if a product purchase is required, the cost will always be reimbursed, as will the travel cost, if requested.
Have fun as a Mystery Client too, you only need a smartphone. Download our APP!
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Want to work as a mystery shopper?
Download the APP and complete the form.
All you need is: a smartphone, attention to detail, discretion and patience. You can work part-time or in your free time.
After registration, you can choose the Mystery Feedback assignments (jobs) you prefer. We'll handle your training every time you need to complete an assignment.
There are no costs. In fact, be wary of anyone who asks you for money to register.
Here's how it works
Download the APP and complete your registration
Choose the assignments (Mystery Feedback) you like.
Go to stores as a customer, then fill in the questionnaire.
Receive a bank transfer or Amazon vouchers.
All the benefits of being a Mystery Client
No cost: Free registration and free training. Always.
No commitment: You choose the assignments that suit you, near your home or remote.
Free training: Inside the APP you will find many training modules to learn or improve your Mystery Client skills.
Gradual growth: Start with the easiest assignments and move on to the more difficult ones like restaurants and hotels.
Reimbursement of purchases: If the assignment requires the purchase of products, they will be reimbursed by us. In many cases you can keep the reimbursed products.
Complete support: Through the APP you will always have our team by your side to support you and give you advice. Our goal is to have the best Mystery Clients possible.
Always new assignments: Every month you'll find new places to visit and feedback to give: from distributors to large hotels, including supermarkets and stores of the future.
Work from home: Many assignments you can do from home, sending emails, making phone calls or chatting on social media.
Manage your time: Choose when and how to work.
Doubts or questions? There's the Mystery Client Academy!
A section of our website dedicated to Mystery Client training, with FAQs to clear up any doubts about your next job!
GO TO ACADEMYThe book to become a Mystery Shopper
Mystery Shopping — A Practical Guide to Get Started by Fabrizio Checchi: the essentials to become a mystery shopper. Written with a practical and hands-on approach, it provides the key tools for anyone who wants to start working as a mystery shopper.
From the briefing to the final report, from requirements to tax considerations — everything you need to get started on the right foot.
BUY ON AMAZONWhat you will find in the book
- ✓ Clear introduction to mystery shopping
- ✓ Assignment structure: from briefing to report
- ✓ Requirements and responsibilities of a mystery shopper
- ✓ Key sectors: retail, hospitality, hotels, automotive
- ✓ How to start: agencies, platforms, first assignments
- ✓ Tax and organizational basics
Frequently Asked Questions
How does Mystery Client work?
After registration you will receive available assignments in your area through our app. Each assignment includes detailed instructions, the scenario to follow and the compensation provided. You complete the visit, fill in the questionnaire on our platform and receive payment within the specified timeframe.
How and when will I receive payment?
Payments are made on a regular basis via bank transfer. Specific timing and methods are communicated when the assignment is given.
Do I need to have a VAT number to be a mystery shopper?
No, it is not mandatory to have a VAT number to collaborate with us. There are different contractual forms that adapt to your work situation.
How much can I earn and how am I paid?
The compensation varies based on the type of assignment, complexity and geographic area. Each assignment has a visible compensation before acceptance. Payments are made via bank transfer.
Do I have to pay costs to work as a mystery shopper?
No, there are no registration costs or costs to receive assignments. In some specific cases there may be a refund for purchases necessary for the visit, which will always be communicated in advance.
Can I work for you if I am unemployed (NASPI)?
Yes, it is possible to collaborate as a mystery shopper even during the NASPI unemployment period. We recommend verifying with your CAF or union the specific implications for your situation.
Why do I need to submit an ID document?
The ID document is necessary to verify your identity and for the tax regularity of payments. Your data is processed in full compliance with GDPR regulations.
What our mystery shoppers say
Always beautiful experiences
"I've been part of this Agency for a while now and I must say I'm very happy. Any problem I've had, I've always been able to solve it, both from an administrative perspective and regarding the assignments themselves."
Professional Company
"Since summer 2023 I started collaborating with something for Sardinia, I'm very happy, they are available for help requests, very quick process, punctual with payment"
Serious Agency
"I've been working with them for more than two years, they have many visits from various sectors, fun and mostly easy to perform. Through their app you're always updated on which jobs to do and what amount you'll be paid."
Positive and rewarding experience
"I've been working with them for almost a year and found the assignments and payments very regular, they are very professional with shoppers, which is difficult and requires proper training for verification."