A re flight attendants, desks and VIP lounges in [...]
A n airport asked us to produce a ranking [...]
A cinema chain asked us to assess the quality [...]
W e supplied a panel of companies that requested [...]
A luxury brand wanted to verify its staff's ability [...]
A brand in the fuel distribution sector manages a [...]
C onvincing experienced salespeople that following the sales procedures [...]
A German brand wanted to verify perceived quality across [...]
C onvincing experienced salespeople that following the sales procedures [...]
W hat discount do distributors apply to the brand's [...]
H ow to improve the performance of a promotional [...]
M onitoring the quality perceived by the customers of [...]
A n international consumer electronics chain asked us to [...]
A client of ours promotes new products through hostesses [...]
A chain of holiday resorts wanted to know whether [...]
H ow does the staff handle cash payments? A [...]
A hotel group needed to measure compliance with its [...]
W hat a fast-food chain discovered: during "routine" mystery [...]
A team of shoppers regularly searches for and buys [...]