Mystery Shopping
We can help you with your mystery shopping program. We can provide the full service or you can use our services:
Mystery Shopping visit
Business intelligence
Mystery Call
Mystery Audit
Store Check
Qualitative research
We can moderate the groups ourselves and we can provide respondents in target. We can cover a full range of qualitative research methodologies with a bespoke program to your specific needs. You can require a full service or we can help you with recruitment, moderation, interviewing using our facility (LINK) You can watch the groups or the interviews through our web streaming system.
All qualitative (and quantitative) methodologies
Focus group
Telephone in depth interviews (TDI)
Face To Face in depth interviews (IDI)
Ethnography observation
Diary
Online blogs
Product test
Quantitative research
We can provide the full service but we can help you also with interviewers, panel, translation and reporting. We own a mobile platform with an APP for cloud interviews.
CATI (Computer Assisted Telephone Interview) We own a CATI center with twenty operational units. We can provide you call logs and you can access to our data real time.
CAWI (Computer Assisted Web Interviewing) We own a panel we can use for your cawi interviews. You can monitor all the phases through our systems.
Face To Face We can reach our respondents directly at their home or we can manage CLT (central location test). You can watch the interviews from our web streaming system
Eye tracking test
Shelf tests